Whether employees need to know how to operate the copy machine or how to complete required health and safety training, a procedure manual can offer an overview of the steps. In putting together an effective procedure manual, it is essential to focus on the procedure itself and provide the information that will be more useful to employees for accomplishing it.
Features How to Write a Policy Manual Sticking to a detailed plan goes a long way toward creating an effective agency guide to Standard Operating Procedures. Create a Blueprint Developing a manual without a plan is like a homeowner building a house without a blueprint.
Without any guidance, the homeowner keeps adding room after room without logic or flow until he or she runs out of money. The result is a house without rhyme, reason, or writing a policy manual A well thought out and documented plan will help guide the project and increase the likelihood of success.
Your plan of action should include information on what is to be included in the manual, who will be involved in its creation, a process for creating the manual, a schedule, and, finally, the resources cash and in-kind that will be needed. These manuals can give you ideas on policies, writing style, format, and other elements of the process.
Perusing manuals from other agencies can also help you decide which policies and procedures should be included. Your list should include only policies and procedures appropriate for your agency, given its size and scope of duties.
Far too many agencies try to create policies and procedures manuals that cover every possible situation that could ever arise. This is an impossible task. Stick to a Schedule Next, establish a schedule listing key project deadlines. Some of the key deadlines should include: Use a schedule that is appropriate for your agency.
By this I mean one you can actually follow without bringing operations to a halt. Think about how many people can devote time to the task, and how much time they can spare each day.
It is common for a policies and procedures project to take one year to complete. Delegate Responsibility Your plan of action should also describe how policies and procedures will be developed. One person can be designated to write all of the procedures, but this can be an overwhelming task.
Another option involves using one or more committees to develop procedures who then forward the written procedures to a project editor who compiles them into one cohesive document. This approach especially makes sense for a larger department because it allows the manual to be broken down into manageable chunks that committees comprised of experts in key areas can tackle.
In this process, committee members develop an outline of policies and procedures, leaving a designated editor to complete the details. Whenever organizing a committee, make sure membership includes representatives from all factions and seniority levels of the agency.
In some locations labor agreements may require that committees be involved in the development process instead of limiting the duty to one person. Each member of a committee should have a clear understanding of the project, its schedule, and his or her role in the process.
If the agency is considering accreditation then additional consideration is needed to ensure that someone with knowledge of the accreditation process is involved. Regardless of which approach you choose, there must be one editor who will make the final decision on a writing style and what information will be included.
This is done to maintain consistency throughout the manual. Not only does this make the document easier to read, it also eliminates contradictions in wording so that the fine points of the policies cannot be disputed because of minor differences in semantics. Find a Format It may seem trivial, but a critical part of the plan is deciding on the appearance of the end result.Wikipedia policies and guidelines are developed by the community to describe best practices, clarify principles, resolve conflicts, and otherwise further our goal of creating a free, reliable encyclopedia.
There is no need to read any policy or guideline pages to start editing. The five pillars is a popular summary of the most pertinent principles.
What is a User Guide? A User Guide explains how to use a software application in language that a non-technical person can understand. User guides are part of the documentation suite that comes with an application for example.
convert your policy manual or employee handbook into a PDF document for electronic distribution via e-mail or web site downloads. PDF (Portable Document Format) was created by Adobe as a standard way to view.
Download this Policy and Procedures Manual template (MS Word 68 pages) to meet your organization’s r-bridal.com includes free checklists, templates and spreadsheets for organizing and maintaining your policies.
Use the templates to guide you through the process of writing a policy and procedure manual using the sample policies as starting . This page is intended to provide additional information about concepts in the page(s) it supplements.
This page is not one of Wikipedia's policies or guidelines, as . Writing Standard Operating Procedures, also known as an SOP template, will allow you to standardize your procedures, get started quickly, and provide fast, easy answers to common Standard Operating Procedure (SOP) questions.